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Claims appeals call centre agent jobs from the company Abc worldwide in Johannesburg (2 jobs)

Abc worldwide
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Team Leaders – Inbound (Norwegian / Danish / Swedi

  • ABC Worldwide
  • Johannesburg
... Availability to work shifts (International Call Centre) Operations Management and Continuous Improvement ... key performance indicators for agents and review agent performance according to ... employees Ensure that all agents meet agent adherence and reach service ...
2 years ago

L2-Voice Engineer (Financial sector)

  • ABC Worldwide
  • Johannesburg
... and useful technical assistance on Call Centre Voice Setup (On-premise ... sets, IP station IDs, Agent IDs Registering/troubleshooting new/existing ... the End-Users/CC agents Provide guidance to end ... of the voice PBX, Call Centre solutions, ACD and Outbound ...
a year ago

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