... client, a call centre located in Randburg, Johannesburg, are looking to employ Team Leaders who ... and take over requests when needed Conduct root cause analysis on ... reward and recognition Determine training needs and identify coaching opportunities to ...
3 years ago
... maintenance of our company’s computing needs in our sites in Johannesburg ...
2 years ago
... & RESPONSIBILITIES Determines call centre operational strategies by conducting needs assessments, performance ... Maintains and improves call centre operations by monitoring ... initiating corrective actions Prepares call centre performance reports by collecting ...
3 years ago
Description: Our client, a call centre located in Randburg, Johannesburg, are ... on the territory and their call centre is open 7 days a week, averaging ... work shifts (International Call Centre) Job Description Identify the needs of the end ...
3 years ago
... multi-skilled Contact Centre teams via the Sales & Service Team Managers, collaborating with ... reports and wider team Accountable for delivering Contact Centre processes in ... PERSON SPECIFICIATION Proven leader and relationship manager across teams and in a ...
3 years ago
... 2 years’ experience within a Sales Outbound Call Centre (with targets attached to the ... Sales process Objection handling skills Team orientated Ability to receive and ...
3 years ago
... health Portfolio Growth · User needs identification · Product and solution ... for all individual and team engagements as scheduled ... · Assist with new team member orientation and training ... writing skills · Sales skills · Call center skills (telephonic and chat ...
3 years ago
... industry in accelerating people centred modernisation drive and the ... process problem or customer needs into specific, well written ... Lead multi-disciplinary project teams to work together in delivering ... translate these to the project team and into a workable ...
3 years ago