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Monitoring centre supervisor full-time jobs from the company Abc worldwide in Johannesburg (2 jobs)

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Abc worldwide
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Location Operations Head (Deputy GM) – South Afric

  • ABC Worldwide
  • Johannesburg
... & RESPONSIBILITIES Determines call centre operational strategies by conducting needs ... and improves call centre operations by monitoring system performance; identifying ... communicating job expectations; planning, monitoring, appraising, and reviewing job ...
3 years ago

Operations Manager – International BPO

  • ABC Worldwide
  • Johannesburg
... & DELIVERABLES Deliver annual Contact Centre and Customer Experience objectives ensuring ... and Control framework, effectively monitoring key risks, escalated issues ... understanding and experience of Contact Centre Management Strong relationship & stakeholder ...
3 years ago

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