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Contact centre agent 75112 full-time jobs from the company Abc worldwide in Johannesburg (3 jobs)

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Abc worldwide
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Team Leaders – Inbound (Norwegian / Danish / Swedi

  • ABC Worldwide
  • Johannesburg
... in a service environment Previous international contact centre experience will be advantageous Fully ... key performance indicators for agents and review agent performance according to KPI ...
2 years ago

Operations Manager – International BPO

  • ABC Worldwide
  • Johannesburg
... & Service Contact Centre. Managing and coaching multi-skilled Contact Centre teams via ... ACCOUNTABILTIES & DELIVERABLES Deliver annual Contact Centre and Customer Experience objectives ensuring ... motivate Team Managers to encourage agents to deliver a best in ...
2 years ago

L2-Voice Engineer (Financial sector)

  • ABC Worldwide
  • Johannesburg
... useful technical assistance on Call Centre Voice Setup (On-premise ... as the first point of contact for customers/OEM/Support provider ... -sets, IP station IDs, Agent IDs Registering/troubleshooting new/existing ... for the End-Users/CC agents Provide guidance to end ...
a year ago

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