... in the improvement of client service and to minimise ... processing by the claim administrator. Perform quality assurance ... queries. Assist the claim administrator by obtaining outstanding requirements ... agreements. The QA administrator will attend internal and ...
2 years ago
... of the role The Contributions Administrator is responsible for the ... Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries ... positive and responsive climate for client enquiry resolution. Action all escalated ...
a year ago
... Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeously ... or FSCA Liaison with FSCA, administrators and company Preparation of payment ... queries and requests raised by administrators and FSCA Staff training on ...
2 years ago
... Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeously ...
2 years ago
... and providing assistance to Client Services, the Call Centre ... internal and external. Assist Client Services, the Call Centre, ... Follow through and provide client with on-going feedback ... positive and responsive climate for client enquiry resolution. Action all ...
2 years ago
... To manage a large team of client services administrators for a portfolio of funds ... intermediaries of Participating Employers, Client Services Support team and external ... external stakeholders. Ensure maintenance of client relationships. Responsible for the ...
a year ago
... and building out our customer lifecycle and retention model and work ... timelines Aid internal and external clients or service providers where necessary ... maintain positive relationships with all clients and service providers. Be able ...
2 years ago
Description: The Section 37C, administrator is responsible to accurately and ... to members and beneficiaries, Compliance, Client Services, the Contact Centre, employers ... beneficiaries. Make recommendations to improve client service and fair treatment of ...
3 years ago
... for retirement funds and benefit administrators introduced by the Financial Sector ... and meets SLA obligations with clients. KEY PERFORMANCE AREAS Identifying, analysing ... the retirement funds and benefit administrators Developing the regulatory universe and ...
2 years ago
... Communication ie. feedback to clients, managing clients, responding to clients, attend to queries ... , previous administrators and employers Perform administration process training to new clients Perform ...
2 years ago