... Performing root cause analysis of customer issues Ensuring all tasks ... sector Excellent communication skills and customer service skills Good organisational and problem ... Foundation certificate in IT Service Management ITIL Service Desk Analyst certification ...
3 years ago
... present high-impact messages to customer's senior level management Ability to successfully ...
2 years ago
... present high-impact messages to customer's senior level management Ability to successfully ...
2 years ago
... Principles) Facilitate the interaction with customer stakeholders to discover and document ... the customer, prior to, during or post the implementation of the services ... as per the customer requirement Provide training ...
3 years ago
... hand in hand with our customers, channel partners and prospects Gather ... Liaise with Sales and Professional Services on implementation of document and ...
7 months ago