... the performance of our call centre. The QA will monitor ... , creating and implementing call center quality processes and ... Participates in design of call monitoring formats and quality ... call calibration sessions for call center staff. Provides feedback to call ...
a year ago
Description: Snr Call Centre Sales Manager Provide leadership over ... , operational teams Manage the Contact Centre workforce. motivate and manage supervisory ... language proficiency Min 3-5 years contact Centre operations management experience Experience in ...
a year ago
Description: Outbound Sales Consultant Our international client is looking for strong sales individuals to join our dynamic team in Sunninghill. What You’ll be Doing Lead generation from an existing client base. During a Typical Day, You’ll · Read from a ...
2 years ago
... looking for a Vehicle Warranty Sales Agent to join our professional team ... -term insurance NQF4 ideal 2 years call centre sales experience 1 year warranty/VAPS ...
a year ago
... delivering innovative and customised contact centre solutions from South Africa to ...
2 years ago
... a Typical Day, You’ll Cold call pre-existing and new customers ...
2 years ago
... and manage a team of Call Centre Sales Agents to achieve exceptional results. Min ... 2 years contact Centre Team Leader experience ... day shift employees Strong contact Centre operations know how Effective people ...
2 years ago
... (Grade 12) 3+ years contact Centre Sales Management experience. 2+ year ... manage a team. Understanding Call center principles and practices Understands ... outbound projects. Advantageous Call Centre training & coaching experience Call handling & scripting ...
a year ago
... service skills essential. Experience in call centre or travel & tourism industry preferred ...
2 years ago
... maintain all outbound activity call sloping strategies. Design, ... dialer to ensure optimal agent productivity. Identify and ... any data anomalies or agent behavior issues to ... Dialer administrator in a Contact Centre is required Familiarity with reporting ...
2 years ago
... innovative and customised contact centre solutions from South Africa ... new trainees and existing agents. Responsibilities Facilitate training group ... is less than 5% Take Calls for minimum 4 hours each ... manager to help transition agents from Training to incubation ...
a year ago
... delivering innovative and customised contact centre solutions from South Africa to ... for their future. Transform cold calls and customer inquiries into warm ...
10 months ago