... performance of our call centre. The QA will monitor outbound calls and email responses ... : Participates in design of call monitoring formats and quality standards ... facilitates call calibration sessions for call center staff. Provides feedback to call center ...
a year ago
Description: Snr Call Centre Sales Manager Provide leadership over ... , operational teams Manage the Contact Centre workforce. motivate and manage supervisory ... language proficiency Min 3-5 years contact Centre operations management experience Experience in ...
a year ago
Description: Outbound Sales Consultant We are looking ... a Typical Day, You’ll Cold call pre-existing and new customers ... & business rules Requirements Min 1 – 2 years outbound sales experience Strong sales ability ...
2 years ago
Description: Outbound Sales Consultant Our international client ...
2 years ago
... looking for a Vehicle Warranty Sales Agent to join our professional team ... -term insurance NQF4 ideal 2 years call centre sales experience 1 year warranty/VAPS ...
a year ago
... delivering innovative and customised contact centre solutions from South Africa to ... market. Join us as an Outbound Sales Consultant and be part ...
2 years ago
... delivering innovative and customised contact centre solutions from South Africa to ... market. Join us as an Outbound Sales Consultant and be part ...
a year ago
Description: Outbound Sales Consultant Our international client ...
2 years ago
... (Grade 12) 3+ years contact Centre Sales Management experience. 2+ year ... manage a team. Understanding Call center principles and practices Understands ... workloads and outbound projects. Advantageous Call Centre training & coaching experience Call handling & ...
a year ago
... and manage a team of Call Centre Sales Agents to achieve exceptional results. Min ... 2 years contact Centre Team Leader experience ... day shift employees Strong contact Centre operations know how Effective people ...
2 years ago
... service skills essential. Experience in call centre or travel & tourism industry preferred ...
2 years ago
... Build, monitor and maintain all outbound activity call sloping strategies. Design, monitor ... the dialer to ensure optimal agent productivity. Identify and communicate any ... as a Dialer administrator in a Contact Centre is required Familiarity with reporting ...
2 years ago
... innovative and customised contact centre solutions from South ... new trainees and existing agents. Responsibilities Facilitate training ... is less than 5% Take Calls for minimum 4 hours ... telecommunications industry ideal Experience outbound sales Should you not ...
a year ago
... delivering innovative and customised contact centre solutions from South Africa to ... market. Join us as an Outbound Sales Insurance Consultant and be ... for their future. Transform cold calls and customer inquiries into warm ...
10 months ago
... delivering innovative and customized contact centre solutions from South Africa to ... initiatives & referral initiatives to attract outbound sales candidates Ensure fulfilment of ...
a year ago
... delivering innovative and customized contact Centre solutions from South Africa to ... market. Join us as an Outbound Sales Consultant and be part ...
a year ago
Description: Manage an outbound sales team to achieve and ... is attended to swiftly. Ensure agent KPI's are completed, and the ...
11 months ago
... for new trainees and existing agents. Responsibilities Facilitate training group as ... variance is less than 5% Take Calls for minimum 4 hours each month ... OPS manager to help transition agents from Training to incubation ... in both inbound and outbound sales
a year ago
... and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that ... and ensure customer satisfaction, Transaction/Call Monitoring, quality and ensuring that ... in a leadership role, in contact centre sales Must be technologically savvy ...
a year ago
... attached The role will include outbound sales calls (including cold calling) In ... prospective clients; Following up on calls. Following up on supplied leads ...
2 years ago