... Description: GENERAL RESPONSIBILITIES Consultation with customers by phone with the objective ... to clarify customer requests. Maintain customer database by inputting/updating customer data ... PO’s, Proof of payment, customers, other requests and repair inbox ...
2 years ago
... customer-specific advertising activities, promos etc. Implementation of trade fairs and support ... Units, logistics and external service, external - customers etc.) Control of ... with the industry requirements Customer service centric mind-set Entrepreneurial ...
2 years ago
... business to deliver exceptional customer service across key customer touch-points, in ... excellence, delivering industry leading customer service and exceptional colleague engagement. ... and support the delivery of the Contact Centre’s operational service ...
2 years ago
... the Call Centre Operations that support the internal and external ... Internal and External stakeholders. Meet customers’ expectations by planning and ... and production, productivity, quality, and customer-service standards; contributing information and analysis ...
2 years ago
... increase sales, profitability, market share, customer and employee satisfaction by directing ... BEHAVIOURAL COMPETENCIES, SKILLS & ATTRIBUTES Customer Focus, Customer Service Verbal Communication, Informing Others Process ...
2 years ago
... providing appropriate FX solutions and services Assisting Introducing Partners and ... others Delivering results and Meeting Customer Expectations Modifies approach in ... (both internally and externally) Supports change initiatives, adjusting their actions ...
a year ago
... / Supervisory experience in a service environment Previous international contact centre ... members are responding to customer concerns in a timely ... meet agent adherence and reach service levels (Basic Metrics i.e. ... targets Offer guidance and support to all team ...
3 years ago
... Define the required technology to support the business's agreed IT ... technical specifications, unit testing, and support documentation Accountable for application development ... line of business systems Client Services Provide authoritative, expertise and advice ...
2 years ago
... acquire and retain certifications/ attestations Support audits by timely response, escalation ... . This includes managing all service delivery components and coordination of ... supplier teams delivering services. Skills An understanding of business ...
a year ago
... Jenkins CI, Docker, Amazon Web Services, Oracle, WebSphere Liberty, Angular, ... design of scalable solutions that supports the system architecture. • Translate ... into production/live environment. • Support continuous improvement by investigating alternatives ...
a year ago
... seeks to: offer its customers excellent service, superior value products, and ... Skills Good understanding of Financial Services Industry related legislation and regulation ... and maintaining relationships Treating Customers Fairly Initiative Results Driven/ ...
2 years ago
... Our client, a multinational professional services company that specialises in information ... standards, patterns and platform services. Key Competencies Deep technical ... input to the business case supporting the technology implementation Knowledge ...
3 years ago
... . Interact with clients, provide cloud support, and make recommendations based on ... . Azure VPN Implementation Azure Identity services Azure SSO, Group Polices AWS ... network performance to adhere to service-level agreements. Perform disaster recovery ...
a year ago
... for a creative, independent, dynamic, enthusiastic, service driven team player to join ... selling of our products and services ensuring the best possible ... writing explanations or descriptions · Exceptionally customer focused · Creativeness, flexibility, high ...
a year ago
... they provide administrative support to the sales force ... communication skills and have a service-oriented attitude. • They demonstrate ... and managing relationships with Service Providers. • They can ... -time quoting by understanding customer needs • Administer the ...
2 years ago
... accordance with relevant audit guidelines Support the team with regional ... development and lead concept strategy Support the formulation and implementation of ... with the workshop concepts & service department and relevant supporting departments Organize, lead ...
2 years ago
... as the effective delivery of services and solutions. Manage information risk ... business and IT goals thereby supporting an effective security posture. Establish ...
a year ago
... and maintaining high service levels to in-house customers i.e. reservations and product ...
a year ago