... utilization of knowledge and information systems Follow a systematic, disciplined ... Desktops / LAN Issues / Application support/ Small Forms etc. Intermediate ... environment, showing experience of systems, support, diagnostic and resolution. Intermediate ...
a year ago
... utilization of knowledge and information systems Follow a systematic, disciplined ... Desktops / LAN Issues / Application support/ Small Forms etc. Intermediate ... environment, showing experience of systems, support, diagnostic and resolution. Intermediate ...
a year ago
... Description: Position Summary A Customer Service Agent is employed to perform a defined ... . Use an enterprise information system. Provide excellent quality customer ... contact centre. Use multiple information systems. Manage customer relationships. Assist in ...
2 years ago
... provide first line technical support to users. The successful ... for working with applications/systems to undertake analysis, diagnosis ... unresolved calls to the resolution support team ? Take ownership ... customer service for all support queries and adhere to ...
2 years ago
... support for in-bound queries and questions on the Company system ... reconciliation on the billing system as required Managerial Support · Management reporting on ... fields HSE, Logistics, Experience · Previous support center experience · Performance reporting · ...
2 years ago
... internally supplied hardware and system software. This person will ... high-level troubleshooting and system security, and ensuring repairs ... & remote 2nd line technical support to internal 1st line as ... Degree/Diploma in Computer Support/IT/similar AZ-103 ...
2 years ago
... /repair are booked into the system and handed over to the ...
2 years ago
... key performance indicators for agents and review agent performance according to KPI ... the employees Ensure that all agents meet agent adherence and reach service ... exceed targets Offer guidance and support to all team members to ...
2 years ago
... questions Daily monitoring of system health check for the ... sets, IP station IDs, Agent IDs Registering/troubleshooting new/existing ... the End-Users/CC agents Provide guidance to end ... desk technician or other customer support role Graduate with specialization ...
a year ago
... and clear communication with colleagues, agents, operators guests and suppliers Upholding ... agents/guests An in-depth knowledge of Tourplan or a similar booking system ... and professional manner of servicing agents/guests An independent, curious and ...
a year ago
... looking to employ customer service agents who are Norwegian, Danish, Swedish ... and update customer information into system Identify and escalate priority issues ... professional customer service Proactively communicates system and process issues, and customer ...
2 years ago
... . · Analyzing the design of technical systems and business models. · Create business ... Changes. · Liaise and communicate the system requirements to the necessary audiences ... all IT systems and processes are arranged to best support overall organizational ...
a year ago
... support the business's agreed IT Strategy, Philosophy and Enterprise Architecture Lead system ... Proactively mentor peers regarding system knowledge and development technologies ... , unit testing, and support documentation Accountable for application ...
a year ago
... support the business's agreed IT Strategy, Philosophy and Enterprise Architecture. Lead system ... Proactively mentor peers regarding system knowledge and development technologies ... , unit testing, and support documentation. Accountable for application ...
a year ago
... 2,3 infrastructure support Executes all or most project tasks for systems and applications ... for existing technologies/processes Executes systems management to ensure optimal current ...
a year ago
... Senior Contract Lifecycle Coordinator provides support in the Contracts Management ... of customer data for Support and Service contracts and ... to provide guidance and support in terms of Contract ... that the available process and systems are used to its ...
2 years ago
... and enhancements to complex systems • Ability to deconstruct ... and testing phase of the systems development lifecycle (SDLC) • ... team and seek to support the project goals • Broadening ... /Knowledge • Thorough understanding of system development life cycle (SDLC) ...
2 years ago
... . • They capture data and maintain systems as is required by the ... . They will also use the systems and data to produce reports ... . In general they provide administrative support to the sales force when ...
2 years ago
... experience in CRM implementation, configuration, system design or related business experience ... At least 2 years’ experience with system integration or user acceptance testing ... implementing or using CRM systems to support sales and marketing function ...
2 years ago
... . Manage information technology and computer systems. Plan, organize, control and ... business and IT goals thereby supporting an effective security posture. ... manuals. Performing routine system audits. Running routine system operations reports and sharing ...
a year ago
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