Description: IT Operations Lead / Manager: We are looking for an IT Manager to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the ...
a year ago
... least 2 years’ experience within a Sales Outbound Call Centre (with targets attached to the ... sales processes and servicing industry Outbound Sales experience is required Fluency ...
2 years ago
... useful technical assistance on Call Centre Voice Setup (On-premise ... sets, IP station IDs, Agent IDs Registering/troubleshooting new/ ... the End-Users/CC agents Provide guidance to end ... the voice PBX, Call Centre solutions, ACD and Outbound Diallers Minimum 1 ...
a year ago
... Description: Position Summary A Customer Service Agent is employed to perform a defined ... in fluent German Use common call centre telephone and computer technology. ... contact centre environment. Respond to inbound customer contact. Conduct outbound customer ...
2 years ago
... Call Centre staffs. Experience preferably in Inbound & Outbound onshoring operations. DUTIES & RESPONSIBILITIES Determines call centre ... Maintains and improves call centre operations by monitoring ... corrective actions Prepares call centre performance reports by ...
2 years ago
... Availability to work shifts (International Call Centre) Operations Management and Continuous Improvement ... key performance indicators for agents and review agent performance according to ... employees Ensure that all agents meet agent adherence and reach service ...
2 years ago
... , a call centre located in Randburg, Johannesburg, are looking to employ customer service agents ... on the territory and their call centre is open 7 days a week, ... Availability to work shifts (International Call Centre) Job Description Identify the needs ...
2 years ago
... only No telephonic sales No call centre sales Face to face sales ... a minimum of 5 active lead referral agents • Meet all KPl's as laid ... insurance either as a Broker Agent or Tied Agent. Alternatively, must have SOLID ...
a year ago
... & DELIVERABLES Deliver annual Contact Centre and Customer Experience objectives ensuring ... motivate Team Managers to encourage agents to deliver a best in ... understanding and experience of Contact Centre Management Strong relationship & stakeholder ...
2 years ago
... sales ready leads, setting-up calls, face to face meetings for ... over the phone international sales calls to potential clients in target ... . Utilize leads lists and initiate outbound communication with potential prospects. Research ...
2 years ago
... queries Assists with inbound and outbound logistics On time completion of ... KEY RESPONSIBILITIES Ensuring that incoming calls are answered timeously in a friendly ...
2 years ago