... Availability to work shifts (International Call Centre) Operations Management and Continuous Improvement ... key performance indicators for agents and review agent performance according to ... employees Ensure that all agents meet agent adherence and reach service ...
2 years ago
... and useful technical assistance on Call Centre Voice Setup (On-premise ... sets, IP station IDs, Agent IDs Registering/troubleshooting new/existing ... the End-Users/CC agents Provide guidance to end ... of the voice PBX, Call Centre solutions, ACD and Outbound ...
a year ago
... Description: Position Summary A Customer Service Agent is employed to perform a defined ... in fluent German Use common call centre telephone and computer technology. ... Manage workplace relationships in a contact centre. Use multiple information systems. Manage ...
2 years ago
... , a call centre located in Randburg, Johannesburg, are looking to employ customer service agents ... on the territory and their call centre is open 7 days a week, ... Availability to work shifts (International Call Centre) Job Description Identify the needs ...
2 years ago
... 2 years’ experience within a Sales Outbound Call Centre (with targets attached to the ...
2 years ago