... customers and escalate issues to senior agents or team leaders when ... monitoring. • Ensure compliance with Service Level Agreements (SLAs) by completing cases ... and written, across all organisational levels. • Proven track record in driving ...
3 months ago
... customers and escalate issues to senior agents or team leaders when ... monitoring. • Ensure compliance with Service Level Agreements (SLAs) by completing cases ... and written, across all organisational levels. • Proven track record in driving ...
3 months ago
... customers and escalate issues to senior agents or team leaders when ... monitoring. • Ensure compliance with Service Level Agreements (SLAs) by completing cases ... and written, across all organisational levels. • Proven track record in driving ...
3 months ago
... customers and escalate issues to senior agents or team leaders when ... monitoring. • Ensure compliance with Service Level Agreements (SLAs) by completing cases ... and written, across all organisational levels. • Proven track record in driving ...
3 months ago
... customers and escalate issues to senior agents or team leaders when ... monitoring. • Ensure compliance with Service Level Agreements (SLAs) by completing cases ... and written, across all organisational levels. • Proven track record in driving ...
3 months ago
... . • Responsible for the management of Senior Quality Managers. • Establish and monitor ... and collaborate effectively across all levels of the organization. • Strategic mindset ...
3 months ago