... ensure the correct number of agents at the right times ... the update of skills for agents in line with appropriate mandate ... volume arrival patterns to determine required staffing levels per interval for ... the update of skills for agents in line with appropriate ...
11 days ago
... ensure the correct number of agents at the right times ... the update of skills for agents in line with appropriate mandate ... volume arrival patterns to determine required staffing levels per interval for ... the update of skills for agents in line with appropriate ...
11 days ago
... quality, providing feedback to agents, and identifying areas for ... quality, providing feedback to agents, and identifying areas for ... quality, providing feedback to agents, and identifying areas for ... duties that might be required Strong Quality Focus Good ...
15 days ago
... quality, providing feedback to agents, and identifying areas for ... quality, providing feedback to agents, and identifying areas for ... quality, providing feedback to agents, and identifying areas for ... duties that might be required Strong Quality Focus Good ...
15 days ago
... & other) quality, providing feedback to agents, and identifying areas for improvement ... hoc duties that might be required What You’ll Bring to ... hoc duties that might be required Strong Quality Focus Good coaching ...
15 days ago
... improve service delivery and agent performance. With Hollywoodbets ... indicators (KPIs) such as agent adherence to quality standards. ... indicators (KPIs) such as agent adherence to quality standards. ... duties that might be required. Quality focused Good listening ...
18 days ago