... the roleWe are seeking a Customer Contact Agent to join our team. The ... Maintain positive client relations Handle customer inquiries and resolve issues Update ... customer records and information in the ...
10 days ago
... in the BPO industry in a customer care consultant. - AT least 1 year ... clients on a digital journey and supporting them. - Dealing with and queries ... video. - 30-35 tickets per agent per day. - KPI: NPS = 10 ...
16 days ago
... of customer expectations. Escalate issues as appropriate. Train IT Support Technicians ... Attend to support calls escalated from IT Support Technicians. Handle customer support calls. ... and when required. IT Support Desk Customer communication that ensures a high ...
11 days ago
Description: CUSTOMER CARE DUTIES: Customer support Handling Complaints Product ... Maintaining Customer Records Escalating issues Customer feedback Building Customer Relationships ... Minimum of 2 years of customer service experience Matric qualification ...
25 days ago
... Operate as the support point of contact to customers. Build credibility by ... with clients. Assist with challenges a customer may experience. Provide prompt solutions ... feedback to customers when dealing with customer requests. Identify customer needs and ...
15 days ago
... / DTC sales Customer relations Telephonic sales E-commerce platforms Technical support Sales and ...
14 days ago
... be required to liaise with customers, insurance agents, assessors, and other stakeholders ... . Provide clear, professional communication to customers. Ensure compliance with policies and ...
10 days ago
... assist in presenting vehicles to customers. Support the sales process by preparing ... rapport and develop relationships with customers to generate sales opportunities. ... approaching and engaging with potential customers. Valid driver’s license (essential) ...
18 days ago
... company, through identifying potential customers and generate new business ... and qualifying potential customers and nurturing existing customer relationships. Managing leads ... track record. Experience in customer support. Proficient communication and soft ...
a month ago
... prioritize product requirements based on customer needs, market trends, and business ... : Work closely with marketing, sales, customer support, and development teams to ensure ... both internal teams and external customers. Market Research: Stay up-to ...
8 days ago
... and marketing administration, research and customer support Own reliable transport as there ...
7 days ago
... and marketing administration, research and customer support Own reliable transport as there ...
a month ago
... to,in collaboration with Group Support Manager, Manage the groups National ... in a timely manner Agent Onboarding Onboarding of new agents/users on various s
a month ago
... and professional service experience to customers that promote the company brand ... as a gate keeper when processing agent deals to ensure that the ...
22 days ago
... Operationally responsible for selected sales agents, coordinates the shift-based activities ... of these agents to ensure an adequate output ... / DTC sales Customer relations Telephonic sales E-commerce platforms Technical support Sales and ...
11 days ago
... , agreements, and payment plans. Customer Service & Communication: Handle general ... . Team Collaboration & Support: Collaborate with debt collection agents and management to ... experience in a call centre, customer service, or administrative role. Previous ...
8 days ago
... transactions in Xero and assisting agents with transaction-related queries. ... and document review. - Assisting agents with invoices and commission agreements ... related queries. - Providing general administrative support as needed. - Allocating financial ...
9 days ago
... . Customer Relationship Management: Build and maintain relationships with VIP clients, travel agents ... effectiveness. Analyze market trends and customer behavior to uncover new business ...
14 days ago
... store operations, provide excellent customer service, and support the Sales Manager and ... concerns promptly and professionally. Sales Support: - Assist customers with purchases, processing transactions ...
a day ago
... store operations, provide excellent customer service, and support the Sales Manager and ... concerns promptly and professionally. Sales Support: - Assist customers with purchases, processing transactions ...
10 days ago