... the roleWe are seeking a Customer Contact Agent to join our team. The ... Maintain positive client relations Handle customer inquiries and resolve issues Update ... customer records and information in the ...
7 days ago
... with clients. Assist with challenges a customer may experience. Provide prompt solutions ... feedback to customers when dealing with customer requests. Identify customer needs and ... emails received. Provide feedback to customers on allocated tickets. Escalate ...
12 days ago
... in the BPO industry in a customer care consultant. - AT least 1 year ... video. - 30-35 tickets per agent per day. - KPI: NPS = 10 ...
13 days ago
... be required to liaise with customers, insurance agents, assessors, and other stakeholders ... . Provide clear, professional communication to customers. Ensure compliance with policies and ...
7 days ago
... and professional service experience to customers that promote the company brand ... as a gate keeper when processing agent deals to ensure that the ...
19 days ago
... . Operationally responsible for selected sales agents, coordinates the shift-based activities ... of these agents to ensure an adequate output ... Company Policies B2C / DTC sales Customer relations Telephonic sales E-commerce platforms ...
8 days ago
... conversations, agreements, and payment plans. Customer Service & Communication: Handle general ... Support: Collaborate with debt collection agents and management to ensure smooth ... experience in a call centre, customer service, or administrative role. Previous ...
5 days ago
... . Customer Relationship Management: Build and maintain relationships with VIP clients, travel agents ... effectiveness. Analyze market trends and customer behavior to uncover new business ...
11 days ago
... report with existing and new agents. Financial acumen is a must for ... , motivate and guide a team Strong customer relations skills in order to ...
12 days ago