... client cancellations. Answer all calls to the call centre. Create tickets for all ... calls and emails received. Provide feedback ...
19 days ago
... Debt Collection via Call Centre: Conduct inbound and outbound calls to debtors to ... & Support: Collaborate with debt collection agents and management to ensure smooth ... or equivalent. Proven experience in a call centre, customer service, or administrative role ...
12 days ago
... - At least 2 years' experience in a call centre environment in the BPO industry ... video. - 30-35 tickets per agent per day. - KPI: NPS = 10 ...
20 days ago