... in Centurion for a Senior Manager: Key Accounts Management, who ... SLA's - setting of customer service metrics and managing service delivery; Performance Monitoring - ... performance indicators (customer satisfaction, cycle times, cost, and service levels) and ...
2 years ago
... driving the development of Property services category practices, including overall ... policy Manages internal customer relationships Manages overall internal customer feedback and ... periodic surveys to measure customer feedback for continuous improvement ...
2 years ago