... sources, such as CRM systems, call logs, and internal databases. Ensure ... a BPO environment. Experience with analysing call centre metrics and operational data is ...
21 days ago
... working practical knowledge of Data Centre Environments Have ISP industry working ... various 3rd parties to ensure call resolution Liaise with project management ...
2 days ago
... working practical knowledge of Data Centre Environments Have ISP industry working ... various 3rd parties to ensure call resolution Liaise with project management ...
a month ago
... , and manage QA analysts and supervisors, ensuring the team has the ... and Reporting Oversee quality audits, call monitoring, and other performance evaluation ...
11 days ago