... sources, such as CRM systems, call logs, and internal databases. Ensure ... (KPIs) Provide insights to improve agent performance and customer outcomes. P rocess ... a BPO environment. Experience with analysing call centre metrics and operational data is ...
26 days ago
... : Key Responsibilities: Call Monitoring & Evaluation: Assess 80-100 calls per day for ... trends, common issues, and training needs based on QA assessments and ... recommend process enhancements that improve agent performance and customer experience. Qualifications ...
10 days ago
... working practical knowledge of Data Centre Environments Have ISP industry working ... various 3rd parties to ensure call resolution Liaise with project management ...
7 days ago
... working practical knowledge of Data Centre Environments Have ISP industry working ... various 3rd parties to ensure call resolution Liaise with project management ...
a month ago
... agencies, tour operators, online travel agents (OTAs), and other key leisure ... and promotions. Conduct regular sales calls, client meetings, and site inspections ... and existing relationships with travel agents, tour operators, and OTAs. Proven ...
16 days ago
... point of contact for clients, agents, and third parties, ensuring clear ... . Liaise with clients, agents, and other stakeholders as needed to facilitate smooth ...
a month ago
... appropriate cost allocation at cost centre and project levels Assess and ... forecasts and monitor working capital needs Improve and maintain financial forecasting ... the Group Financial Manager when needed Handle any additional finance-related ...
21 hours ago
... organizing daily work schedule to call on existing or potential sales ... results reports, such as daily call reports, weekly work plans, and ... by accomplishing related results as needed.  Salary: R negotiable dependent on experience ...
16 days ago
... is maintained for individuals, companies, agents and global guest categories Adherence ... and offering assistance proactively where needed REQUIREMENTS: SA Citizen Matric or ...
23 days ago
... with creating & quoting packages for agent websites Attention to detail Specialist ... advice on destination to agents Apply strong sales techniques to ... receive directive from colleagues when need to achieve a mutual goal Engaging ...
a month ago
... Provide crisis communication support when needed Oversee junior PR staff, fostering ... aligns, youll receive a quick screening call to discuss your experience, career ...
a day ago
... and brand reputation strategies when needed Lead and mentor junior team ... aligns, youll receive a quick screening call to discuss your experience, career ...
a day ago
... qualify for this position, you need: Matric Minimum 2 years of experience ... shared by Rental Agents Work from developments that need to get tenanted ...
29 days ago
... follow ups and effective client calls/meetings · Canvass and secure ... sales and profits through sales calls · Monitor and maintain healthy ... that contract workers and clients needs are met · Ensure that ... and when required · Daily call sheets to be completed and ...
13 days ago
... follow ups and effective client calls/meetings · Canvass and secure ... sales and profits through sales calls · Monitor and maintain healthy ... that contract workers and clients needs are met · Ensure that ... and when required · Daily call sheets to be completed and ...
a month ago
... Use both standard e-mail, cold calls and tailored outreach e-mails to ... based on type of client â?? (agent, wholesale, etc) Conduct market research ...
9 days ago
... Use both standard e-mail, cold calls and tailored outreach e-mails to ... based on type of client â?? (agent, wholesale, etc) Conduct market research ...
a month ago
... and responsibilities: Manage inbound technical calls: Attend to all incoming technical ... all times.Manage outbound calls: Making outbound calls to priority 1 clients with ... venues. Establish contact with venues needing technical assistance that forms part ...
8 days ago
... Town Reporting To: Trustee & Managing Agent Hours: 08:00 17:00 ... maintenance issues and emergencies as needed. Maintain records, reports, and ensure ...
13 days ago
... Conduct regular customer visits and calls, maintaining up-to-date ... deep understanding of their specific needs, including temperature-sensitive logistics requirements ... assistance in operational functions as needed. Refrigerated Cargo responsibilities Service ...
a month ago
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