Description: TITLE: ACCOUNT MANAGER (BPO) (Cape Town) We are ... seeking an experienced Account Manager with exceptional client relationship management ... management. Ensure implementation & maintenance of Service Level Agreements and Standard Operating ...
2 years ago
... Human Experience. Elevated. As a Service Delivery Team Lead in Cape ... you’re the first line manager for your team. You’ll ... report to the Operations Manager. We’re looking for a ... or revised information relating to services, products or processes of projects ...
2 years ago
... for the employees and managers operating at specified ... achieve agreed contact centre service, sales and quality targets ... a BPO Contact Center or similar services company. • Bachelor’s Degree • ... business partner or HR Manager providing operations support • ...
2 years ago
... goals including: o Customer Satisfaction Score o Service Level Goals o Quality Goals • Guiding ... reach meet performance and customer service objectives • Coordinate training on ... or revised information relating to services, products or processes of projects ...
2 years ago
... not limited to Facilities Technicians, Service Contractors, Facilities Systems (BMS), Security ...
6 months ago
Description: SNR Operations Manager (Night Shift) CallForce is seeking a ... for driving sales and customer service outcomes. Focus on providing differentiation ... , motivate, operational teams. Ensure optimal service delivery through scheduling and continuous ...
a year ago
Description: SNR Sales Operations Manager (Australian & USA Campaigns) CallForce is ... for driving sales and customer service outcomes. Focus on providing ... motivate, operational teams. Ensure optimal service delivery through scheduling and continuous ...
a year ago
... with IT and Finance managers and regularly update status ... Build a database of contacts for services and products for all regions ... advised by the Infrastructure Manager ? Daily Floor walks ... and approval from a senior manager. ? Define procurement process and ...
a year ago
... Specialist to join our Enterprise Services team to start asap. Our ... recruitment methods Partner with hiring managers to understand the skills and ... Guide HR Partners and Hiring Managers on candidate sourcing, recruitment channels ...
2 years ago
... is an award-winning BPO service provider delivering innovative and customised ... relevant campaigns. Coordinate with OPS manager to help transition agents from ...
a year ago
... is an award- winning BPO service provider of innovative customised contact ... and report to the operations manager to ensure optimal campaign execution ...
a year ago
... Reports to the IT & Infrastructure Manager. The IT Support Technician fulfils ... that a high level of customer service and support is provided to ...
a year ago
... is an award- winning BPO service provider of innovative customized contact ... knowledge, and customer service abilities. Collaborate with campaign managers and trainers to ...
a year ago
... is an award- winning BPO service provider of innovative customised contact ... knowledge, and customer service abilities. Collaborate with campaign managers and trainers to ...
a year ago