Description: Customer Care Team Leader CallForce is an ... within the team • Handling difficult customer complaints or enquiries • Drive quality ... constructive feedback Requirements • Min 2+ years customer service team leader experience • Strong ...
a year ago
... resolve the customer’s issues swiftly & handling customer enquiries over ... social media platforms Phoning customers back with relevant ... provide answers for customers to resolve their ... caring and supportive nature that will shine through as you help customers ...
2 years ago
... Product comprehension of sales and customer care coupled with proactive client interface ... Guide agents by demonstrating exceptional customer satisfaction Guide, coach and Determine ... Strong ability to empathise with customer Strong problem-solving skills ...
2 years ago