... weeks (where we unpack the calls sent to internal staff & ... (Client Journeys) done daily (call analysis of query) Reporting Weekly ... quality team Monthly repeat call analysis report Monthly top ... to Operations & Team) Weekly call listening sent by the client ...
a year ago
... for dynamic outbound agents to call trial and/or recently lapsed ... delivering innovative and customized contact centre solutions from South Africa to ...
a year ago
... innovative and customized contact centre solutions from South Africa ... us as a Debt Collections Consultant and be part of a ... minimum productivity requirements for calls daily to ensure optimization ... Manage customer accounts and calls by logging onto and ...
a year ago
... innovative and customized contact centre solutions from South Africa ... us as a Debt Collections Consultant and be part of a ... minimum productivity requirements for calls daily to ensure optimization ... Manage customer accounts and calls by logging onto and ...
a year ago
... innovative and customized contact centre solutions from South Africa ... us as a Debt Collections Consultant and be part of a ... minimum productivity requirements for calls daily to ensure optimization ... Manage customer accounts and calls by logging onto and ...
a year ago
... on.. CallForce Direct is a specialized Call Centre recruitment company focusing on human ... of South Africans within the Call Centre environment. We would like to ...
a year ago
... and evaluate the performance through call monitoring, role-playing, and performance ... . Product Knowledge: Ensure that sales consultants have a deep understanding of the ... training within a BPO or contact centre environment. Strong understanding of sales ...
a year ago
... provider of innovative customised contact centre solutions from South African to ... regular quality assessments of sales calls, chat interactions, and other customer ... a QA TL / similar role within a call center/ BPO or sales environment ...
a year ago
... provider of innovative customized contact centre solutions from South African to ... and performance metrics, e.g., number of calls per team, number of successful ...
a year ago
... Debt Sales Consultant Meet the minimum requirements for daily calls What you ...
a year ago
... Debt Sales Consultant Meet the minimum requirements for daily calls What you ...
a year ago