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Bpo customer service team leader jobs from the company Callforce in Cape Town (57 jobs)

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  • CallForce
  • Cape Town
... Experience. Elevated. As a Service Delivery Team Lead in Cape Town, ... creating and delivering amazing customer experiences while you also ... issues, and customer escalation while ensuring quality customer experience on ... We’re looking for a leader to Act as one, ...
2 years ago
  • CallForce
  • Cape Town
Description: Customer Care Team Leader CallForce is an award-winning BPO service provider delivering innovative and ... constructive feedback Requirements • Min 2+ years customer service team leader experience • Strong sales ability & ability ...
a year ago
  • CallForce
  • Cape Town
... : CallForce is an award- winning BPO service provider of innovative customized contact ... Requirements Matric 2+ years’ experience as a Customer Service Team Leader on social media/retails campaigns ...
a year ago
... Quality Assurance Team Leader CallForce is an award- winning BPO service provider of innovative ... chat interactions, and other customer interactions to identify areas for ... skills, product knowledge, and customer service abilities. Collaborate with campaign ...
a year ago
  • CallForce
  • Cape Town
... is an award- winning BPO service provider of innovative customised contact ... Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you ... skills, product knowledge, and customer service abilities. Collaborate with campaign managers ...
a year ago
  • CallForce
  • Cape Town
Description: Sales Team Leader Cape Town Lead and manage a team of Call Centre Sales ... . Min 2 years contact Centre Team Leader experience BPO experience a strong preference Able to ...
2 years ago
  • CallForce
  • Cape Town
... CallForce is an award- winning BPO service provider of innovative customized contact ... a results-driven Sales Team Leader. As a Sales Team Leader you will be responsible ... checks ensuring service quality. You will need: 2+ years’ experience as a Team Leader on ...
a year ago
  • CallForce
  • Cape Town
Description: Join our team of customer service associates within an award-winning ... to the customers’ needs with helpful solutions, delivering a high-quality service Apply ... mark 2 years call centre and BPO level experience – Mandatory 1-year Complaints ...
2 years ago
... opportunity for Customer Service Representatives to join a dynamic team of tech ... experts focused on redefining superior customer service in ... interaction Minimum Requirements Passion for customer service & must enjoy problem solving ...
a year ago
  • CallForce
  • Cape Town
... for a Tech Support Team Leader to join our professional team of technical support ... in quality service delivery that makes a positive impact on our customers in ... where appropriate Ensure the individual team members' service standards are adhered to ...
2 years ago
... exceptional customer experience by assisting customers in resolving inbound technical service enquiries ... troubleshooting and configuration. Ensure excellent customer service and effective and efficient problem ... to the rest of the team inclusive of 2nd line up ...
2 years ago
... opportunity for Customer Service Representatives to join a dynamic team of tech ... experts focused on redefining superior customer service in ... interaction Minimum Requirements Passion for customer service & must enjoy problem solving ...
2 years ago
  • CallForce
  • Cape Town
Description: Join our team of customer service associates within an award-winning ... Matric) 2-3 years or more of customer service experience in a Contact Centre Automotive ... as you help customers. You'll report to Team Lead. You’ll ...
2 years ago
  • CallForce
  • Cape Town
Description: Join our team of customer service associates within an award-winning ... Matric) 2-3 years or more of customer service experience in a Contact Centre Automotive ... as you help customers. You'll report to Team Lead. You’ll ...
2 years ago
  • CallForce
  • Cape Town
Description: Join our team of customer service associates within an award-winning ... Matric) 2-3 years or more of customer service experience in a Contact Centre Automotive ... as you help customers. You'll report to Team Lead. You’ll ...
2 years ago
  • CallForce
  • Cape Town
... Product comprehension of sales and customer care coupled with proactive client ... role Team leadership and management Guide agents by demonstrating exceptional customer ... manage a sales team Strong ability to empathise with customer Strong problem-solving ...
a year ago
  • CallForce
  • Cape Town
... Product comprehension of sales and customer care coupled with proactive client ... role Team leadership and management Guide agents by demonstrating exceptional customer ... manage a sales team Strong ability to empathise with customer Strong problem-solving ...
2 years ago
  • CallForce
  • Cape Town
... Product comprehension of sales and customer care coupled with proactive client ... role Team leadership and management Guide agents by demonstrating exceptional customer ... manage a sales team Strong ability to empathize with a customer Strong problem-solving ...
2 years ago
... staff deployed in the BPO/Contact Centre sector in ... the client and recruitment team informed of process. Manage ... Experience in working in BPO/Contact Centers. TES Account ... Ability to manage conflict. Strong customer service focus. Flexibility and adaptability. ...
2 years ago
  • CallForce
  • Cape Town
... to reach meet performance and customer service objectives • Coordinate training on ... • Matric • 1-2 years contact Centre Team Leader experience Competencies • Strong ability to ... and guide a team • Strong ability to empathise with customer • Strong problem ...
2 years ago