... - winning BPO service provider of innovative customised contact centre solutions from South ... a motivated and dedicated Junior Dialler Administrator to join our night shift ... : Previous experience working in a contact centre environment. Knowledge of IT/Dialer ...
a year ago
... managing a team of Call Centre Agents to achieve client SLA ... goals including: o Customer Satisfaction Score o Service Level Goals o Quality Goals • Guiding ... campaign Requirements • Matric • 1-2 years contact Centre Team Leader experience Competencies • Strong ...
2 years ago
... in the BPO/Contact Centre sector in Cape Town ... to understand and meet service delivery levels. Ensure implementation ... & maintenance of Service Level Agreements and Standard ... conflict. Strong customer service focus. Flexibility and adaptability ...
a year ago
... -winning BPO service provider delivering innovative and customised contact centre solutions from ... feedback Requirements • Min 2+ years customer service team leader experience • Strong sales ...
11 months ago
... : Join our team of customer service associates within an award-winning ... or more of customer service experience in a Contact Centre Automotive experience of ... providing the highest level of service possible whether through voice, chat ...
a year ago
... our team of customer service associates within an award-winning ... , delivering a high-quality service Apply empathy and patience when ... pass mark 2 years call centre and BPO level experience – ... the highest level of service possible whether through voice, ...
a year ago
... : Join our team of customer service associates within an award-winning ... or more of customer service experience in a Contact Centre Automotive experience of ... providing the highest level of service possible whether through voice, chat ...
2 years ago
... : Join our team of customer service associates within an award-winning ... or more of customer service experience in a Contact Centre Automotive experience of ... providing the highest level of service possible whether through voice, chat ...
2 years ago
... including: o Customer Satisfaction Score o Service Level Goals o Quality Goals • Lead ... Contact Centre workforce. motivate and manage supervisory team • Ensure optimal service ... place to achieve agreed contact centre service, sales and quality targets • ...
a year ago
... exceed client expectations on contact centre campaigns. In addition, the successful ... HR support and IR services for contact centre teams based on client ... management. Ensure implementation & maintenance of Service Level Agreements and Standard Operating ...
a year ago
... is responsible for recovering poor service experiences for Vodapay customers ... Min 6 months call centre experience Previous Call Centre, Retail, customer facing experience ... writing chat skill required Customer Service Orientation Attention to Detail (Generic ...
a year ago
... in the BPO/Contact Centre sector in Cape Town. ... standards of professionalism and service delivery. The successful ... implementation & maintenance of Service Level Agreements and Standard Operating ... working in BPO/Contact Centres. TES Account/Project Management ...
a year ago
... -winning BPO service provider delivering innovative and customised contact centre solutions from ...
11 months ago
... -winning BPO service provider delivering innovative and customized contact centre solutions from ...
a year ago
... -winning BPO service provider delivering innovative and customized contact centre solutions from ...
a year ago
... -winning BPO service provider delivering innovative and customized contact centre solutions from ...
a year ago
... -winning BPO service provider delivering innovative and customised contact centre solutions from ...
a year ago
... -winning BPO service provider delivering innovative and customised contact centre solutions from ...
a year ago
... -winning BPO service provider delivering innovative and customised contact centre solutions from ...
a year ago
... Winning BPO service provider delivering innovative and customized contact Centre solutions from ...
2 years ago
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