... devices within the set expected service levels and in a quality beyond ... (MCP) Microsoft Certified Desktop Support Technicians (MCDST) IT Infrastructure Library (ITIL ...
2 years ago
... Internal stakeholders. Participate in ongoing Service Delivery Reviews (MBR / QBR) ... , implementing and review of service improvement initiatives. Drive productivity ... External Vendors – Primarily for Service Desk Management Work Experience Requirements ...
2 years ago
... Internal stakeholders. Participate in ongoing Service Delivery Reviews (MBR / QBR) ... , implementing and review of service improvement initiatives. Drive productivity ... External Vendors – Primarily for Service Desk Management Work Experience Requirements ...
2 years ago
Description: The Service Desk provides end-users ... 3rd Party related problems. A Service Desk operative will assume full ... and well being of the Service desk. Ticket Logging • To ... , within timescales identified within the Service Level Agreement. • To provide a ...
2 years ago
... indicators and meet expected client service levels. • Demanding and time-sensitive ... to work shifts • Previous customer service experience preferred Employment terms and ...
2 years ago
... with conflict resolution and providing service delivery. Brief Job Description Call ... handling, customer support and service delivery Collections – great negotiating skills ... experience as a debt collections/customer service agent/ sales experience Must be ...
2 years ago
Description: Position: Customer Service Place: George Please forward your ... for energetic and enthusiastic Customer Service Advisors!!! Skills: Computer literate, Solid ... Deliver and maintain a high-quality service to all customers Works well ...
2 years ago
... description provide superior airline reservation services to customers Duties include handling ... criminal record Experience in Customer Services / Call Centre / travel and tourism ...
2 years ago
... Arrange with the workshop for a technician to do the installation Arrange ...
a year ago
... improvement and implement service improvement initiatives. Efficient service delivery of ... , implementing and review of service improvement initiatives. Drive productivity ... External Vendors – Primarily for Service Desk Management. Education Requirements ...
2 years ago
... provider of IT infrastructure services, with about 18 000 ... starters to the designated Service Desk Deliver training courses ... input into the larger Service Desk on-boarding programme ... Customers and Service Management teams Liaises with Service Desk Team ...
a year ago
... resolve client travel issues Customer service-related responsibilities from client and ...
a year ago
... lead client engagements, ensuring consistent service delivery Business development in select ...
a year ago
... business requirements enabling superior customer service Provides leadership and supervision to ... high client satisfaction by managing service levels situations and providing staffing ...
2 years ago
... to upsell Excellent communication skills, a service delivery mindset and a strong customer ... service focus Target-orientated and experienced ...
2 years ago
... production, productivity, quality, and customer-service standards; resolving operational problems; identifying ...
2 years ago
... community management and social customer service Design and execute monthly social ...
2 years ago
... Be professional and offer high service levels at all times Ability ...
2 years ago
... a world class customer service organisation and join their ... a position as a Customer Service Associate. Your mission will ... accurate and professional customer service to all company customers ... , detailed, customer-oriented service to all customers Actively ...
2 years ago
... lead client engagements, ensuring consistent service delivery Business development in select ...
2 years ago
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