... Description: The Service Desk provides end-users ... Party related problems. A Service Desk operative will assume full ... well being of the Service desk. Ticket Logging • To ... within timescales identified within the Service Level Agreement. • To provide ...
a year ago
... independent provider of IT infrastructure services. We are looking for a ... the value added from the service. Maintain a proactive Problem tracker ... Problem management, Delivery Leadership, Service Desk, Remote Desktop Services, Technical teams, Automation team ...
2 years ago
... Internal stakeholders. Participate in ongoing Service Delivery Reviews (MBR / QBR ... , implementing and review of service improvement initiatives. Drive productivity ... External Vendors – Primarily for Service Desk Management Work Experience Requirements Minimum ...
2 years ago
... Internal stakeholders. Participate in ongoing Service Delivery Reviews (MBR / QBR ... , implementing and review of service improvement initiatives. Drive productivity ... External Vendors – Primarily for Service Desk Management Work Experience Requirements Minimum ...
2 years ago
... : Main purpose of the job A Service Desk operative will assume full responsibility ... and well-being of the Service desk. Business Conduct Professionalism when communicating ... , within timescales identified within the Service Level Agreement. To provide a ...
2 years ago
... identifying, implementing and review of service improvement initiatives. Drive productivity improvements ... Teams. External Vendors – Primarily for Service Desk Management. Education Requirements Graduate, Preference ...
2 years ago
... independent provider of IT infrastructure services. We are looking for a ... the value added from the service. Maintain a proactive Problem tracker ... Problem management, Delivery Leadership, Service Desk, Remote Desktop Services, Technical teams, Automation team ...
2 years ago
... KEY PERFORMANCE AREAS Maintains service and quality levels ... break-fix calls and service requests Develops and maintains ... Office staff, relating to desk-top issues and ensuring ... quarterly reports Conducts continual service improvement studies within the ...
2 years ago
... for sales and guest service. Responsibilities and Duties Handling ... for an African inbound operator – at least 10 ... Excellent sales & customer service skills and the ability ... communication skills (written/telephone), a service delivery mindset, and a strong ...
a year ago
... role for an African inbound operator – at least 10 years’ ... customer service skills (written & telephone), a service delivery mindset and a strong customer service ... EXPERIENCE ADVANTAGE Strong sales & customer service skills (written & telephone) Knowledge ...
2 years ago
... world-wide. Your exceptional customer service skills, commercial judgement, skilful use ... in a retail environment or Tour operator essential Previous experience working with ...
2 years ago
... offer industry leading Customer Service, Risk/Fraud and Tech ... Development services to our international client ... them to offer exceptional business services, while enjoying a “work ... a team of NOC operators working closely with Incident Managers ...
2 years ago