... Description: The Service Desk provides end-users ... Party related problems. A Service Desk operative will assume full ... well being of the Service desk. Ticket Logging • To ... within timescales identified within the Service Level Agreement. • To provide ...
a year ago
... independent provider of IT infrastructure services. We are looking for a ... the value added from the service. Maintain a proactive Problem tracker ... Problem management, Delivery Leadership, Service Desk, Remote Desktop Services, Technical teams, Automation team ...
2 years ago
... Internal stakeholders. Participate in ongoing Service Delivery Reviews (MBR / QBR ... , implementing and review of service improvement initiatives. Drive productivity ... External Vendors – Primarily for Service Desk Management Work Experience Requirements Minimum ...
2 years ago
... Internal stakeholders. Participate in ongoing Service Delivery Reviews (MBR / QBR ... , implementing and review of service improvement initiatives. Drive productivity ... External Vendors – Primarily for Service Desk Management Work Experience Requirements Minimum ...
2 years ago
... looking for a Technical Support Engineer (Solar PV Industry) reporting ... of product in our Service Centre as well as ... implementing new products and services Gaining internal knowledge about ... for the first line service Qualifications Bachelor’s Degree in ...
2 years ago
... JHB Position - Senior Back Office Engineer Salary Range – R45 000 – ... MS 365 environments. Enterprise Security Services (Endpoint, Server protection). Experience ... Directory, LDAP, Exchange, Remote Desktop Services, and IIS. Messaging fundamentals (Mimecast ...
2 years ago
... : Main purpose of the job A Service Desk operative will assume full responsibility ... and well-being of the Service desk. Business Conduct Professionalism when communicating ... , within timescales identified within the Service Level Agreement. To provide a ...
2 years ago
... identifying, implementing and review of service improvement initiatives. Drive productivity improvements ... Teams. External Vendors – Primarily for Service Desk Management. Education Requirements Graduate, Preference ...
2 years ago
... independent provider of IT infrastructure services. We are looking for a ... the value added from the service. Maintain a proactive Problem tracker ... Problem management, Delivery Leadership, Service Desk, Remote Desktop Services, Technical teams, Automation team ...
2 years ago
... KEY PERFORMANCE AREAS Maintains service and quality levels ... break-fix calls and service requests Develops and maintains ... Office staff, relating to desk-top issues and ensuring ... quarterly reports Conducts continual service improvement studies within the ...
2 years ago
... offer industry leading Customer Service, Risk/Fraud and Tech ... Development services to our international ... them to offer exceptional business services, while enjoying a “work ... retain highly responsive focused engineers to ensure the effective ...
2 years ago