... closely with QA to ensure service levels are met and any ... Hold weekly meetings with Quality Assurance Team Leader to close any ...
2 years ago
... International BPO/Call Centre Team Manager / Assistant Manager/Team Leader Basic Function ... and delivering results as per Service Level Agreement targets / timelines. ... is preferred Values & Behaviour Customer Service Orientation Quality Orientation Empathy for ...
a year ago
Description: Lifestyle Manager – Japanese Speaking Location: ... an Japanese-speaking Lifestyle Manager. Key Responsibilities To manage ... of business, hospitality, customer service, concierge or call center ... . The highest customer service standards are expected and ...
a year ago
... of IT infrastructure services. We are looking for a Problem Manager within the ... . Requirements: As a Proactive Problem Manager, you are required to: Be ... Problem management, Delivery Leadership, Service Desk, Remote Desktop Services, Technical teams, Automation ...
2 years ago
Description: Camp Manager Location: KZN This business ... the smooth running of service from the kitchen and ... HODs to maintain a high service standard Assist in any other ... to World Class Hospitality and Service Standards Professional, courteous, hospitable ...
2 years ago
... of the Role As a Growth Manager, you will be responsible for ... opportunity to become a client service director and service our biggest clients with ... ROI for our clients. We service large accounts such as MIGROS ...
a year ago
... retailers’ product & services strategy. The Credit Account Manager will drive and ... viable. The Credit Account Manager will work closely with ... cycle. The Credit Account Manager will be responsible to ... Manage and report on Service Level Agreements and delivery ...
2 years ago
... client engagements, ensuring consistent service delivery Business development in ... Program Leads, Transitions Managers, Operations Leads, Operations Managers, Quality and PE ... Development: Program Leads, Transitions Managers, Training function, external vendors ...
a year ago
... value they get from the service Act as an advisor and ... sector of business, hospitality, customer service, concierge or call centre Exceptional ... as required. The highest customer service standards are expected and must ...
a year ago
... encouraging them to use the service repeatedly To maintain high standards ... of service and communication with the member ... on the in house knowledge managers system in a timely manner with ...
2 years ago
... encouraging them to use the service repeatedly To maintain high standards ... of service and communication with the member ... on the in house knowledge managers system in a timely manner with ...
2 years ago
... Required Excellent communication skills, a service delivery mindset and a strong ... customer service focus both internally with ... necessary Confirmation of all services upon agent’s confirmation as ... issue to your line manager immediately on discovery ...
2 years ago
... encouraging them to use the service repeatedly To maintain high standards ... of service and communication with the member ... on the in house knowledge managers system in a timely manner with ...
2 years ago
... community management and social customer service Design and execute monthly social ...
2 years ago
... Project management in Quality Assurance ? Sound application of Risk ... critical deviations to the manager • Review and approve ... where applicable. • Support Quality Assurance with customer audits, Regulatory ... reports; assist HOD and Manager on follow up and ...
2 years ago
... with the Responsible Pharmacist, Quality Assurance and Production departments. This includes ... Pharmacist and relevant Quality Assurance and Department Manager. the compounding, manipulation, preparation ...
a year ago
... reporting to our Business Development Manager in Cape Town. Responsibilities Active ... Clients Support Department Manager when implementing new products and services Gaining internal ... responsible for the first line service Qualifications Bachelor’s Degree in ...
2 years ago
... reporting to our Business Development Manager in Cape Town. Responsibilities ... Clients Support Department Manager when implementing new products and services Gaining internal ... responsible for the first line service Qualifications Bachelor’s Degree in ...
2 years ago
... goals KEY PERFORMANCE AREAS Maintains service and quality levels according ... Convenes regular Client Contract Manager and service provider meetings to monitor ... Contract Manager Provides monthly and quarterly reports Conducts continual service improvement ...
2 years ago
... when applicable, the Line Manager Any other administrative tasks as ... directed by the Line Manager Build and maintain good ... detail Good communication skills, a service delivery mindset and a strong customer ... service focus Must work well ...
a year ago
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