Description: Role: Debt Collecting (UK Utilities) Please apply ... with utility bills and outstanding debt. Advise and set payment plans ... 6 months experience as a debt collections/customer service agent/ sales experience Must be ...
2 years ago
... analyzing trends and patterns · Review and analyze quality results to ... training needs for the agents and process level issues ... the training needs for the agents · Conduct/participate in calibration ... the process · Brief new agents joining the process and ...
2 years ago
... and analyzing trends and patterns Review and analyze quality results ... training needs for the agents and process level issues ... the training needs for the agents Conduct/participate in calibration ... the process Brief new agents joining the process and ...
2 years ago