... looking for a Head of Operations - Call Centre Basic Function Manage the ... etc. Process Specific Skills · Inbound call center experience is essential. · Some level ...
a year ago
... to fulfil the position of Call Centre Agent (CCA). Job Description Serviced ...
2 years ago
... OF THE ROLE: The Sales Agent will be responsible for selling ... and residential Answering incoming sales calls and process Achieving personal monthly ...
2 years ago
... Not only receives calls from but also initiates calls to the clients ...
2 years ago
... weekly, monthly and the annual center performance and alerts management of ... patterns Performs routine audits of call center reports to ensure accuracy and ... functions Able to analyze call center trends, including call volume, call patterns, staff productivity ...
a year ago
... , hospitality, customer service, concierge or call center Exceptional verbal and interpersonal skills ...
a year ago
... Resolves all calls logged by the Call Centre Agents and Back ... done within SLA Escalates calls to the relative parties ... and Server Platforms Confirms Call resolution with client before resolving ... of the call Investigates and reports on ...
2 years ago
... only No telephonic sales No call centre sales Face to face ... a minimum of 5 active lead referral agents • Meet all KPl's as laid ... insurance either as a Broker Agent or Tied Agent. Alternatively, must have SOLID ...
a year ago
... need of Advisor/ SME Trainer (Call Centre) (George Area) The ... including new hires and tenured agents Implement and demonstrate efficient ... needs Participate in client calls and visits with the ... 12 months in BPO/ Call Centre environment Please send contact ...
a year ago
... / SME Trainer/Business Trainer (Call Centre) The primary role of ... including new hires and tenured agents Implement and demonstrate efficient training ... business needs Participate in client calls and visits with the ... 12 months in BPO/ Call Centre environment
a year ago
... service delivery. Brief Job Description Call handling, customer support and service ... as a debt collections/customer service agent/ sales experience Must be available ...
a year ago
... service delivery. Brief Job Description Call handling, customer support and service ... as a debt collections/customer service agent/ sales experience Must be available ...
a year ago
... Manager to manage Operations in a Call centre environment Basic Function Performance ... . · Documented monthly performance review of Agents and Assistant Managers and Lead ... development processes effectively. Appraisal of Agents based on evaluation of metrics ...
a year ago
... Portuguese-speaking Customer Service Agent to join their international ... end user Answer chats, calls, and respond to emails ... issues Follow up customer calls where necessary Your duties ... different number of channels, namely calls, emails, webchats, social media ...
a year ago
... seeking German speaking Customer Service Agents to join their new UK ... Previous customer service experience Inbound Call Centre experience advantageous Previous travel ...
2 years ago
... seeking German speaking Customer Service Agents to join their new UK ... Previous customer service experience Inbound Call Centre experience advantageous Previous travel ...
2 years ago
... seeking Dutch speaking Customer Service Agents to join their division. This ... · Previous customer service experience · Inbound Call Centre experience advantageous · Previous travel ...
2 years ago
... seeking Dutch speaking Customer Service Agents to join their division. This ... language skills - Work Proficiency Inbound Call Centre experience advantageous Previous E-Commerce ...
2 years ago
... identifying training needs for the agents and process level issues that ... agents · Conduct/participate in calibration exercises on regular basis · Handle incoming calls ... in the process · Brief new agents joining the process and explain ...
a year ago
... identifying training needs for the agents and process level issues that ... agents Conduct/participate in calibration exercises on regular basis Handle incoming calls ... in the process Brief new agents joining the process and explain ...
a year ago
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