... excellent International BPO/Call Centre Team Manager / Assistant Manager/Team Leader Basic ... process meetings / calls. In addition to call service levels, customer ... TL, Team Manager, Assistant Manager in at an International Call Centre Education Requirements ...
a year ago
Description: Senior Transitions Manager Location: Cape Town – CBD Our ... Program Leads, Transitions Managers, Operations Leads, Operations Managers, Quality and PE team ... and Development: Program Leads, Transitions Managers, Training function, external vendors ...
a year ago
... position reports to the operations manager. Responsibilities: Ensuring that projects are ... provide direction to development across senior production team members Working knowledge ... work experience as a digital project manager Hands on experience with project ...
2 years ago
... to fulfil the position of Call Centre Agent (CCA). Job Description Serviced ... projects in liaison with other centres around the world. Should you ...
2 years ago
... , hospitality, customer service, concierge or call centre Exceptional verbal and interpersonal skills ...
a year ago
Description: Head of Network Operations Centre Location: Century City, Cape Town ... operators working closely with Incident Managers and SRE and assisting Head ... in a 24/7/365 Network Operations Centre Experience of monitoring tools. DataDog ...
2 years ago
... working for an international contact centre Ability to work in different ...
2 years ago
... working for an international contact centre Ability to work in a multi ...
2 years ago
Description: Lifestyle Manager – Japanese Speaking Location: Cape Town, ... employ an Japanese-speaking Lifestyle Manager. Key Responsibilities To manage requests ... , hospitality, customer service, concierge or call center Exceptional verbal and interpersonal ...
a year ago
... Manager, you will be responsible for conducting discovery and demo calls and ... relationships Arrange discovery or demo calls with potential clients Conduct discovery ... and demo calls with prospective clients once enough ...
a year ago
Description: We are looking for a Senior Manager for a company who own a collection ...
2 years ago
... escalate critical deviations to the manager • Review and approve CAPA in ... audit reports; assist HOD and Manager on follow up and close ...
2 years ago
... or issues to your line manager immediately on discovery Provide proactive ...
a year ago
... monthly performance reporting, including with senior leadership. Uncover insights and develop ...
2 years ago
... , and driving revenue through client calls and meetings. Our fast-pace ...
2 years ago
... set by the company's Sales Managers Requirements: Excellent communication skills Must ...
2 years ago
... Resolves all calls logged by the Call Centre Agents and ... and Server Platforms Confirms Call resolution with client before ... Convenes regular Client Contract Manager and service provider meetings ... reports to Client Contract Manager Provides monthly and quarterly ...
2 years ago
... reservations systems & handle outbound voice calls, written correspondence & other multimedia ... levels Demanding and time-sensitive call centre environment Experience our multi- ... service skills essential. Experience in call centre or travel & tourism industry ...
2 years ago
... with efficiency within the Contact centre Runs and analyses reports with ... and other skills requirement - Graduate Call centre experience , RTA role Preferential Basic ...
a year ago
... airline reservations systems & handle voice calls in English & German – may include ... levels Demanding and time-sensitive call centre environment Requirements Native level fluency ...
2 years ago
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