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Customer services manager full-time jobs from the company Abc worldwide in Cape Town (55 jobs)

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... departure travel-related queries in customer relations department in Italian & ... indicators and meet expected client service levels. • Demanding and time- ... . • Flexibility to work shifts • Previous customer service experience preferred Employment terms and ...
a year ago
  • ABC Worldwide
  • Cape Town
... BPO/Call Centre Team Manager / Assistant Manager/Team Leader Basic Function ... environment is preferred Values & Behaviour Customer Service Orientation Quality Orientation Empathy for ... experience as TL, Team Manager, Assistant Manager in at an International ...
a year ago
  • ABC Worldwide
  • Cape Town
... sales and growth of the customer base. HIGH-LEVEL JOB ... and creating an environment where customer service can flourish. Responsible for ... and balanced manner. Sales Managers need to ensure that all ... In addition, the sales manager must ensure that all contracts ...
2 years ago
  • ABC Worldwide
  • Cape Town
... looking for an excellent WFM Manager to join the team! Basic ... the business requirements enabling superior customer service Provides leadership and supervision to ... high client satisfaction by managing service levels situations and providing staffing ...
a year ago
... provide superior airline reservation services to customers Duties include handling inquiries ... No criminal record Experience in Customer Services / Call Centre / travel and ... Demonstrated ability to resolve customer complaints and offer alternative ...
a year ago
... provide superior airline reservation services to customers Duties include handling inquiries ... No criminal record Experience in Customer Services / Call Centre / travel and ... Demonstrated ability to resolve customer complaints and offer alternative ...
a year ago
... voice processes within Sales & Service. Responsible for supervisory support, ... addition to call service levels, customer satisfaction and voice quality ... verbal communication Effective operations management Customer Service Orientation. Quality Orientation. ...
2 years ago
... is looking for a Portuguese-speaking Customer Service Agent to join their international ... ) Knowledge and Skills: Strong customer service skills; ability to create rapport ... busy environment Proven passion for customer service and excellent CRM skills Pro ...
2 years ago
... Outsourcer), is seeking German speaking Customer Service Agents to join their new ... or High School equivalent Previous customer service experience Inbound Call Centre experience ... in MS Office package Exceptional service and support orientation Clear criminal ...
2 years ago
  • ABC Worldwide
  • Cape Town
... the retailers’ product & services strategy. The Credit Account Manager will drive and ... relating to the customer life cycle. The Credit Account Manager will be ... and business processes Draft / Review customer communication Collaborate with Analytical partners ...
2 years ago
  • ABC Worldwide
  • Cape Town
... is looking to employ Channel Managers to join their team. ... support and general enablement services. JOB OBJECTIVES Build and ... suitable leads within partners’ customer bases according to monthly ... partners Assist the Partnerships Manager to identify and sign ...
2 years ago
  • ABC Worldwide
  • Cape Town
... consultation and support of customers and in respect of the ... and development of new customers in Gauteng and surrounding ... Assessment of market and customer requirements for new products ... work in a fast-paced, customer facing environment Ability to organize ...
a month ago
... of IT infrastructure services. We are looking for a Problem Manager within the ... effort for Computacenter and our customers. This is achieved by ... our customers, which Cleary define the value added from the service. ... to internal and external customers Abil...
2 years ago
... IT infrastructure services. We are looking for a Problem Manager within ... the company and our customers. This is achieved by ... customers, which Cleary define the value added from the service. ... to internal and external customers Ability to manage confidential ...
2 years ago
... for the purpose of coordination Manager for escalations, unresolved issues, appraisals ... supervisor Operations and Support hiring managers – for the purpose of ... Commercial departments for settling vendor Customer Experience Analysts and Trainers for ...
2 years ago
  • ABC Worldwide
  • Cape Town
... for an Excellent Human Resource Manager! Performance parameters · Timeous closure an ... with ex employees etc) · Achieving a Customer satisfaction score of 80%+ (internal ...
a year ago
  • ABC Worldwide
  • Cape Town
... and lead a team of Team Managers. Implement strategic plans and objectives ... a culture of high performance and customer focus Conduct regular team meetings ...
2 years ago
... are looking for an IT Manager to be responsible and accountable ... as the effective delivery of services and solutions. Manage information risk ...
a year ago
... all staff on changes Achieving a Customer satisfaction score of 80%+ (internal ...
2 years ago
... Member Satisfaction team when resolving customer care issues related to ... them to use the service repeatedly To maintain high ... standards of service and communication with the ... on the in house knowledge managers system in a timely manner ...
2 years ago