... excellent International BPO/Call Centre Team Manager / Assistant Manager/Team Leader Basic ... process meetings / calls. In addition to call service levels, customer ... TL, Team Manager, Assistant Manager in at an International Call Centre Education Requirements ...
a year ago
... are looking for an IT Manager to be responsible and accountable ... strategy. Must be working in a Call Centre environment Manage relationships and SLA ...
a year ago
... looking for a Head of Operations - Call Centre Basic Function Manage the Operational ... Provide leadership to team of Managers, Asst. Managers and Executives Ensure compliance ... Internal Interactions Below: Senior Managers and Managers Above: VP Ops Support ...
a year ago
... Head Supervises: Quality Assistant Managers, Quality Managers, Sr. Quality Managers, AVP of Quality ...
a year ago
Description: We are looking for a Talent Acquisition Head to design and implement recruiting strategies for our SA operations. Roles and Responsibilities include – Building talent pipelines Leading all sourcing strategies Managing external partnerships ...
a year ago
... to fulfil the position of Call Centre Agent (CCA). Job Description Serviced ... projects in liaison with other centres around the world. Should you ...
2 years ago
... on the in house knowledge managers system in a timely manner with ... , hospitality, customer service, concierge or call centre Exception...
2 years ago
... , hospitality, customer service, concierge or call centre Exceptional verbal and interpersonal skills ...
a year ago
Description: Head of Network Operations Centre Location: Century City, Cape Town ... operators working closely with Incident Managers and SRE and assisting Head ... in a 24/7/365 Network Operations Centre Experience of monitoring tools. DataDog ...
2 years ago
... working for an international contact centre Ability to work in a multi ...
2 years ago
... working for an international contact centre Ability to work in different ...
2 years ago
... lead process meetings / calls. In addition to call service levels, customer satisfaction ... and voice quality on calls will be key metrics to ...
2 years ago
Description: Lifestyle Manager – Japanese Speaking Location: Cape Town, ... employ an Japanese-speaking Lifestyle Manager. Key Responsibilities To manage requests ... , hospitality, customer service, concierge or call center Exceptional verbal and interpersonal ...
a year ago
... Manager, you will be responsible for conducting discovery and demo calls and ... relationships Arrange discovery or demo calls with potential clients Conduct discovery ... and demo calls with prospective clients once enough ...
a year ago
... , and driving revenue through client calls and meetings. Our fast-pace ...
2 years ago
... / SME Trainer/Business Trainer (Call Centre) The primary role of the ... professional communications skills with supervisor, manager, operations management, peers and ... needs Participate in client calls and visits with the ... months in BPO/ Call Centre environment
2 years ago
... Resolves all calls logged by the Call Centre Agents and ... and Server Platforms Confirms Call resolution with client before ... Convenes regular Client Contract Manager and service provider meetings ... reports to Client Contract Manager Provides monthly and quarterly ...
2 years ago
... reservations systems & handle outbound voice calls, written correspondence & other multimedia ... levels Demanding and time-sensitive call centre environment Experience our multi- ... service skills essential. Experience in call centre or travel & tourism industry ...
2 years ago
... with efficiency within the Contact centre Runs and analyses reports with ... and other skills requirement - Graduate Call centre experience , RTA role Preferential Basic ...
a year ago
... with efficiency within the Contact centre Runs and analyses reports with ... and other skills requirement - Graduate Call centre experience , RTA role Preferential Basic ...
2 years ago
- 1
- 2