Description: Basic Function: The candidate will lead the Quality Excellence Insurance vertical, interfacing with colleagues across all levels; ensure implementation of quality management framework for each client areas and have quality control and ...
a year ago
... Not only receives calls from but also initiates calls to the clients ...
2 years ago
... hire trainees and tenured agents Monitors and completes daily ... management, peers and trainees/agents Deliberate to identify new ... new hires and tenured agents Implement and demonstrate efficient ... 12 months in BPO/ Call Centre environment Please send contact ...
2 years ago
... only No telephonic sales No call centre sales Face to face sales ... a minimum of 5 active lead referral agents • Meet all KPl's as laid ... insurance either as a Broker Agent or Tied Agent. Alternatively, must have SOLID ...
a year ago
... seeking German speaking Customer Service Agents to join their new UK ... Previous customer service experience Inbound Call Centre experience advantageous Previous travel or ...
2 years ago
... seeking Dutch speaking Customer Service Agents to join their division. This ... · Previous customer service experience · Inbound Call Centre experience advantageous · Previous travel or ...
2 years ago
... with efficiency within the Contact centre Runs and analyses reports with ... and other skills requirement - Graduate Call centre experience , RTA role Preferential Basic ...
2 years ago
... airline reservations systems & handle voice calls in English & Italian including written ... levels. • Demanding and time-sensitive call centre environment Requirements • Native level fluency ...
2 years ago
... record Experience in Customer Services / Call Centre / travel and tourism sector advantageous ...
a year ago
... identifying training needs for the agents and process level issues that ... agents · Conduct/participate in calibration exercises on regular basis · Handle incoming calls ... in the process · Brief new agents joining the process and explain ...
2 years ago
... identifying training needs for the agents and process level issues that ... agents Conduct/participate in calibration exercises on regular basis Handle incoming calls ... in the process Brief new agents joining the process and explain ...
2 years ago
... service delivery. Brief Job Description Call handling, customer support and service ... as a debt collections/customer service agent/ sales experience Must be available ...
2 years ago