... Not only receives calls from but also initiates calls to the clients ...
2 years ago
... weekly, monthly and the annual center performance and alerts management of ... patterns Performs routine audits of call center reports to ensure accuracy and ... functions Able to analyze call center trends, including call volume, call patterns, staff productivity ...
a year ago
... only No telephonic sales No call centre sales Face to face ... a minimum of 5 active lead referral agents • Meet all KPl's as laid ... insurance either as a Broker Agent or Tied Agent. Alternatively, must have SOLID ...
a year ago
... need of Advisor/ SME Trainer (Call Centre) (George Area) The ... including new hires and tenured agents Implement and demonstrate efficient ... needs Participate in client calls and visits with the ... 12 months in BPO/ Call Centre environment Please send contact ...
2 years ago
... service delivery. Brief Job Description Call handling, customer support and service ... as a debt collections/customer service agent/ sales experience Must be available ...
2 years ago
... seeking German speaking Customer Service Agents to join their new UK ... Previous customer service experience Inbound Call Centre experience advantageous Previous travel ...
2 years ago
... seeking Dutch speaking Customer Service Agents to join their division. This ... · Previous customer service experience · Inbound Call Centre experience advantageous · Previous travel ...
2 years ago
... identifying training needs for the agents and process level issues that ... agents · Conduct/participate in calibration exercises on regular basis · Handle incoming calls ... in the process · Brief new agents joining the process and explain ...
2 years ago
... identifying training needs for the agents and process level issues that ... agents Conduct/participate in calibration exercises on regular basis Handle incoming calls ... in the process Brief new agents joining the process and explain ...
2 years ago